DISCOVER THE COLLECTION
DISCOVER THE COLLECTION
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Exchanges and store credit policy
Orders are expected to process within 1-2 business days. Estimated U.S. delivery is generally 3-7 business days after dispatch, depending on the selected carrier and destination. Tracking information will be emailed once the order has shipped.
Customers may request an exchange or return for store credit within 7 days of delivery. Items must be unused, undamaged and returned with all original packaging, dust bag, tags and hardware. Customers are responsible for all return and exchange shipping costs, and original shipping fees are non-refundable. No cash refunds will be issued. Final-sale items and gift cards are not eligible. Customers must contact velourehq@gmail.com and receive approval before sending an item back. Damaged, defective or incorrect items should be reported promptly and will be handled separately.
Keep away from excess moisture, oils, perfume, chemicals and direct heat. Wipe gently with a clean, soft, dry cloth. Do not machine wash or overfill. Store in the supplied dust bag when not in use.
The Audace V is crafted from top-grain cowhide leather and finished with gold-tone
hardware.
The launch colorways are Black Chevron, Beige Chevron and Olive Smooth.
No.
The signature V charm and chain detail are securely fixed to the cardholder.
Avoid excess moisture, oils, perfume, chemicals and direct heat. Wipe gently with a soft, dry cloth and store it in the supplied dust bag when not in use.
Orders are expected to process within 1-2 business days. Tracking information will be
emailed once the order has shipped.
Eligible unused items may be exchanged or returned for store credit within 7 days of
delivery. Customers are responsible for return shipping. Please review the full
policy or contact velourehq@gmail.com before sending an item back.
Yes. VELOURÉ is expanding into clothing and accessories. Join the email list and
follow @velourehq_ for future releases.
REFINED DESIGN
PURPOSEFUL DETAILS
QUIET CONFIDENCE
DISTINCTIVE EXPRESSION